Terms of service

Welcome to Mugoray - Taste of Home, Anytime, Anywhere (mugoray.com). By accessing or using our website and purchasing products from us, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General

These Terms & Conditions govern your use of Mugoray.com and all purchases made through the website. By using our website, you confirm that you are at least 18 years old or using the site under the supervision of a parent or legal guardian.

2. Products & Information

We make every effort to display accurate product descriptions, images, and pricing. However, slight variations in packaging, color, or appearance may occur. Product availability is subject to change without prior notice.

3. Pricing & Payments

All prices listed on Mugoray.com are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise. We reserve the right to change product prices at any time without prior notice.
Payments must be made through the payment methods available on our website. Orders will be processed only after successful payment.

4. Order Acceptance & Cancellation

Your order is considered confirmed only after you receive an order confirmation from Mugoray. We reserve the right to cancel any order due to reasons including, but not limited to:

  • Product unavailability
  • Pricing or listing errors
  • Suspected fraudulent activity
  • Incomplete or incorrect customer details

Customers may request cancellation before the order is shipped. Once the order is shipped, cancellation may not be possible.

5. Shipping & Delivery

Orders are shipped within 1 business day and typically delivered within 7 business days, depending on the delivery location in India. Delivery timelines may vary due to external factors beyond our control. Please refer to our Shipping Policy for more details.

6. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy. Due to the nature of food products, opened or used items may not be eligible for return unless the product is damaged or incorrect. Please review our policy before making a purchase.

7. User Responsibilities

By using Mugoray.com, you agree to:

  • Provide accurate and complete information
  • Not misuse the website or attempt unauthorized access
  • Not engage in any activity that disrupts the website’s functionality or security

8. Intellectual Property

All content on Mugoray.com, including text, logos, images, graphics, and designs, is the property of EATABEA FOODS and is protected by applicable intellectual property laws. Unauthorized use, copying, or distribution of any content is prohibited.

9. Limitation of Liability

Mugoray shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability, in any case, shall not exceed the amount paid by you for the product.

10. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of your information as described therein.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time without prior notice. Changes will be effective immediately upon posting on the website. Continued use of the website constitutes acceptance of the updated terms.

12. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Surat, Gujarat, India. Any disputes arising out of the use of Mugoray.com shall be subject to the jurisdiction of Indian courts.

13. Contact Us

For any questions regarding these Terms & Conditions, please contact us at: eatabeafoodsind@gmail.com